Last Updated: December 15, 2025
At SmartYx LLC, we are committed to delivering your orders safely, efficiently, and on time. Please read this shipping policy carefully to understand our procedures and your responsibilities.
Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons, processing may take longer. We always strive to minimize delays.
Shipping Methods & Timeframes
We offer reliable shipping options to ensure your products reach you promptly:
| Shipping Method | Estimated Delivery Time | Notes |
|---|---|---|
| Standard Shipping (Domestic) | 3–5 business days | Tracking available |
| Expedited Shipping (Domestic) | 1–3 business days | Tracking available |
| International Shipping | 7–21 business days | Customs clearance may cause delays; tracking available |
Please note: Delivery times are estimates and may vary due to factors beyond our control, such as customs, weather, or carrier delays.
Shipping Fees
- Shipping fees are calculated based on the weight, dimensions, and destination of the package.
- Free shipping promotions may apply to specific orders as indicated on our website.
- Import duties, taxes, or other fees for international orders are the responsibility of the buyer.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order directly via the carrier’s website.
Shipping Restrictions
- We do not ship to P.O. Boxes for certain products.
- Some international destinations may have restrictions or longer processing times